LayerWeaver

Frequently Asked Questions

Everything you need to know about ordering, shipping, and our products.

What material are your products made from?

All our products are printed with PLA (Polylactic Acid), a plant-based, biodegradable plastic made from renewable resources like cornstarch. It's eco-friendly, non-toxic, and produces clean, detailed prints.

How long does delivery take?

Orders within Pune are typically delivered in 1-2 business days. Orders to the rest of India take 2-5 business days. You'll receive tracking details once your order is dispatched. See our Shipping Policy for full details.

Can I order a custom 3D print?

Yes! We offer on-demand 3D printing for custom items. Visit our On Demand Printing page or message us on WhatsApp with your idea, reference images, or STL file and we'll provide a quote.

What is your return and exchange policy?

We accept returns and exchanges within 7 days of delivery for items that arrive damaged or defective. Custom or personalised orders are non-returnable. See our Return and Exchange Policy for full details.

Do you ship outside India?

We currently ship within India only. Shipping is free on orders above ₹299, flat ₹30 within Pune and ₹49 for the rest of India.

Do you offer 3D printing workshops?

Yes! We run 3D printing workshops for kids and adults in Pune. Sessions cover 3D design basics and hands-on printing. Visit our Workshops page to see upcoming sessions and enrol.

Still Have a Question?

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